Terms Conditions for Koperasi Tentera Online

Terms & Conditions

1. Introduction

Welcome to Koperasi Tentera Online (KT Online). These Terms and Conditions govern your use of our website, mobile application, and any associated services, including EzyCash and other financial services. By accessing or using KT Online, you agree to be bound by these terms. If you do not agree, please refrain from using our platform.

2. Definitions

  • “Platform”: Refers to KT Online’s website, mobile app, and related services.
  • “User”: Any individual who accesses or uses KT Online.
  • “Services”: Includes but is not limited to financial transactions, account management, and EzyCash withdrawals.
  • “Content”: All information, data, text, images, and materials available on the platform.

3. Eligibility

  • Users must be registered members of Koperasi Tentera and meet any additional criteria set by KT for specific services.
  • Users are responsible for maintaining the confidentiality of their account credentials.

4. User Responsibilities

By using KT Online, you agree to:

  • Provide accurate and complete information during registration and updates.
  • Use the platform only for lawful purposes.
  • Refrain from engaging in fraudulent, abusive, or illegal activities.
  • Notify KT immediately if you suspect unauthorized access to your account.

5. Platform Usage

  • Account Access: Users are solely responsible for securing their login credentials. KT will not be liable for unauthorized access resulting from user negligence.
  • Service Availability: KT aims to provide uninterrupted access to the platform but does not guarantee the platform will be free of errors or downtime.
  • Prohibited Activities: Users are prohibited from:
    • Attempting to hack, disrupt, or damage the platform.
    • Uploading viruses or harmful software.
    • Misusing KT’s services for unlawful purposes.

6. EzyCash and Financial Transactions

  • Eligibility: Only registered members with valid accounts can apply for or use EzyCash.
  • Accuracy: Users are responsible for verifying the accuracy of transaction details before submission.
  • Processing Times: Financial transactions, including withdrawals, are processed as per KT’s operational timelines and may vary depending on external factors.
  • Fees and Charges: Applicable fees for financial services will be transparently displayed and deducted as necessary.

7. Privacy

Your use of KT Online is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Intellectual Property

  • All content, trademarks, logos, and materials on the platform are the property of Koperasi Tentera or its licensors.
  • Users may not reproduce, distribute, or modify any content without prior written consent from KT.

9. Limitation of Liability

  • KT shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:
    • Platform downtime or errors.
    • Unauthorized access to your account.
    • Delays or failures in financial transactions caused by external factors.
  • Users agree to use the platform at their own risk.

10. Indemnification

You agree to indemnify and hold KT harmless from any claims, damages, losses, or liabilities resulting from your breach of these Terms and Conditions or misuse of the platform.

11. Modifications to Terms

KT reserves the right to update or modify these Terms and Conditions at any time. Updates will be communicated through the platform, and continued use after such updates constitutes acceptance of the new terms.

12. Termination

  • KT may suspend or terminate your account and access to the platform at its discretion, especially for violations of these Terms and Conditions.
  • Users may close their accounts by contacting KT’s customer support.

13. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising shall be resolved in the courts of Malaysia.

14. Contact Information

For inquiries or support, please contact us at:

  • Address: Wisma Koperasi Angkatan, No 1 Jalan 2/65C, Off Jalan Pahang Barat, P.O. Box 12698, Kuala Lumpur, 50786
  • Phone: (+603 2303 0000)
  • Email: [email protected]