Koperasi Tentera Online Privacy Policy

We, Koperasi Tentera (KT), value your privacy and are committed to protecting the personal information you provide while using our platform, including the KT Online app and our official website. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our services, including EzyCash and other financial services offered by KT.

By using the Koperasi Tentera Online platform, you agree to the collection and use of your personal information as described in this policy.

2. Information We Collect

We collect the personal information necessary to provide our services effectively, including but not limited to:

  • Personal Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other account-related details you provide during registration and login.
  • Transaction Information: Financial transaction records, including amounts of money transferred or withdrawn via EzyCash.
  • Location Information: Your location when using the KT Online app or website (if you grant permission for it).
  • Device Information: IP address, browser type, and device used to access our platform.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • Account Registration and Management: To allow you to register, access, and manage your account on Koperasi Tentera Online.
  • Financial Services: To provide financial services such as loans, savings, and EzyCash withdrawals.
  • Communication: To contact you regarding your account status, transactions, or important updates related to the services we offer.
  • Service Improvement: To improve our services by understanding how you use our platform and enhancing the user experience.
  • Security: To protect your account and ensure that your financial transactions are conducted securely.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies and other security measures to safeguard your data when it is transmitted over the internet.

5. Third-Party Service Providers

We may use third-party service providers to help us manage certain aspects of our services, such as payment processing and data storage. These service providers are only permitted to use your personal information to the extent necessary to provide their services to us, and they are required to protect your information.

6. Cookies and Other Tracking Technologies

We use cookies to enhance your user experience on our platform. Cookies are small files stored on your device that allow us to recognize you when you return to our platform. Cookies help us understand your preferences and interactions with our website or app. You can choose to disable cookies through your browser settings, but doing so may disrupt some of the features on our platform.

7. Sharing Your Personal Information

We do not sell, rent, or share your personal information with unrelated third parties without your consent, except in the following circumstances:

  • Legal Compliance: We may disclose your information if required by law or in response to legal requests from authorities.
  • Business Transfer: In the event that Koperasi Tentera is involved in a merger, sale, or acquisition, your personal information may be transferred as part of the transaction.

8. Your Rights Regarding Your Personal Information

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the deletion of your personal information (subject to legal and business obligations).
  • Withdraw your consent to the collection and use of your personal information at any time.

If you wish to exercise these rights, please contact us using the information provided below.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be notified through our platform and will take effect as soon as they are posted on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Address: Wisma Koperasi Angkatan, No 1 Jalan 2/65C, Off Jalan Pahang Barat, P.O. Box 12698, Kuala Lumpur, 50786
  • Phone: (+603 2303 0000)
  • Email: [email protected]